We collect your personal data in order to manage our volunteering activities, to keep in touch with you, or for some other legitimate purpose.
We will only ever collect, store and use your personal data when we have an identified purpose and reason to do so. The ICO refers to this as a ‘lawful basis’. Further information about why we collect your personal data is outlined below.
a) To send you information about our work
We collect your personal data so that we can send you information about our work that we feel will be of interest to you. This may include general project updates, fundraising appeals, campaigning opportunities, services, products, newsletters, upgrade and reactivation campaigns, invitations to events, and competitions.
This information is defined as ‘direct marketing’ by the ICO.
We use a number of different lawful bases as defined by the ICO for processing your data for ‘direct marketing’ purposes:
i) Legitimate interest
This is where we have identified a genuine and legitimate reason for contacting you, which crucially does not override your rights or interests.
We use legitimate interest to send you the information listed above by post or telephone (if you are not registered with the Telephone Preference Service, and you have given us your telephone number).
ii) Opt-in consent
This is where you have given us express permission to contact you by particular communication channels.
We use opt-in consent to send you the information listed above by post, email, text message (SMS) or telephone (if you are registered with the Telephone Preference Service).
This is where we have agreed to send you information in relation to contractual agreements such as when assisting with grant applications.
We respect your right to update the way we get in touch with you about our work at any time.
b) To get to know you better
Your personal data also helps us get to know you better and to develop a ‘profile’ of you on our secure supporter database. This ‘profile’ enables us to send you the information listed above in a timely and relevant way, to suit you. For example, providing information on activities in which you have registered an interest.
We use the ICO’s definition of ‘legitimate interest’ for the lawful basis for processing your data for these purposes.
c) To enable you to volunteer with us
If you are a Cumbernauld Living Landscape volunteer, we collect your personal data so that we can keep in touch with you about, for example: changes to planned volunteer work programmes that you may be taking part in the positive impact you have on our work, by sending you a newsletter volunteer workshop events
We will also collect personal data to facilitate your volunteering, for example:
- application, reference, skills and disclosure details
- role capacity
- declaration of interests
- attendance, training and performance management
- vehicle checks
- accident and near miss reports
Where you support our activities in other ways, we might collect, for example photographs.
As defined by the ICO, the lawful basis for processing your data for these purposes is ‘contractual’ (where administering your volunteer record) and ‘legitimate interest’ (where we have identified a genuine and legitimate reason for collecting this information, which crucially does not override your rights or interests).
We may also request and hold sensitive information about you (e.g. about any health issues that may impact your volunteering work) but only with your explicit consent.